My account is suspended?

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    Kelli Byrd 
    Asked on February 24, 2020 at 01:09 PM

    Please assist... my account is showing it is suspended... 

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    Bojan_J
    Answered on February 24, 2020 at 04:01 PM

    Greetings and thank you for your message.

    We have reviewed your account, and we unsuspended it. It is now fully active, and you won't have any problems accessing it. 

    Some of our users try to use Jotform services for spamming and phishing others. That's why we needed to create a strict algorithm to prevent them and suspend their accounts. 

    Unfortunately, it can sometimes make a mistake, what happened to your account.

    We apologize for the inconvenience.

    Please let us know if you have any further questions.