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    Opera v11.10

    Asked by skech on April 14, 2011 at 04:00 PM

    I have tried a form with the upload button at http://sketchprinting.com/supply-design-files.htm but it brings up an error message saying "You can only upload following files: pdf, doc, docx, xls, csv, txt, rtf, zip, jpg, jpeg, png, gif, cdr, ai, psd, indd, odt, odp, odg, pot, pub" etc , I have tried jpg, pdf, png, psd, ai files but still the same error.

    This is only happening in opera 11.10, works ok on firerox, ie, chrome, safari, I thought it was just my form but the same problem trying to upload a screenshot on this form.  Please help

     

    thanks

     

    Kash

    Page URL:
    http://sketchprinting.com/supply-design-files.htm

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    Answered by allanftd on April 15, 2011 at 06:12 AM

    Hi Kash,

    Thanks for bringing this to our attention. I was able to confirm the issue you described and have promptly escalated this to our programming team. We'll let you know as soon as this gets fixed. We apologize for the inconvenience.

    Please let us know how else we can assist you. Thank you for using JotForm!

    JOTFORM SUPPORT

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    Answered by allanftd on April 15, 2011 at 06:22 AM

    Hi Kash,

    In addition, while waiting for the issue to be fixed. you may also try to download the Opera V 11.10 Beta here - http://www.opera.com/browser/next/ The form upload worked properly when I used this Beta version.

    We'll keep you posted on the updates.

    JOTFORM SUPPORT

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    JotForm Support

    Answered by abajan on April 15, 2011 at 06:31 AM

    The only problem is that users browsing with the stable version will still experience the issue.

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    Answered by skech on April 17, 2011 at 03:37 PM

    why would a stable version not work, and yet the beta would, seems a bit backward.

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    Answered by allanftd on April 18, 2011 at 01:53 PM

    Hi skech,

    You have a valid point there! Please correct me if I'm wrong, but I believe the current beta version available at Opera's website is an enhancement of the current stable release but is still under testing phase that's why they can't classify it as a new, stable version yet (they called it the "latest preview release" Opera 11.10b1).

    JOTFORM SUPPORT