Does the file size of attachments transferred to DropBox count against the available space on JotForm?

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    Brian
    Asked on May 15, 2013 at 08:14 PM

    I want to create a form where my real estate agents can upload thier images to me via an online form, rather than send them in via several email messages.  however the photographs being uploaded can be up to 4MB each.  at that rate the available space on JotForms can fill quickly.  If i use the Drop Box integration, will the data transfered to DropBox cound against the avaiable space on JotForms?

    Please advise.

    Brian Gailey

    Marketing Manager, Coldwell Banker Holman Premier Realty, Klamath Falls, OR.

    bgailey@cbkfalls.com

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    yselboller
    Answered on May 15, 2013 at 08:31 PM

    Hi Brian,

     

    Files that are uploaded through the form will be saved on jotform servers first before getting it delivered to the integrated Dropbox account.

     

    Let me know if you need further clarifications.

    Cheers!

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    EltonCris
    Answered on May 16, 2013 at 03:57 AM

    Hi Brian,

    If i use the Drop Box integration, will the data transfered to DropBox cound against the avaiable space on JotForms?

    Yes, it will both count on JotForm and to your dropbox account as well. But with JotForm, you can always delete submissions with files attached on it to free up some space. You may also consider upgrading to one of our paid plan for a higher upload limits. Check out our Pricing page for more details.

    Do let us know if you have further questions. Thanks!

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    cbads
    Answered on May 16, 2013 at 11:36 AM

    Thanks guys.  That is what I thought was happening.

    Brian.