What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does the file size of attachments transferred to DropBox count against the available space on JotForm?

    Asked by Brian on May 15, 2013 at 08:14 PM

    I want to create a form where my real estate agents can upload thier images to me via an online form, rather than send them in via several email messages.  however the photographs being uploaded can be up to 4MB each.  at that rate the available space on JotForms can fill quickly.  If i use the Drop Box integration, will the data transfered to DropBox cound against the avaiable space on JotForms?

    Please advise.

    Brian Gailey

    Marketing Manager, Coldwell Banker Holman Premier Realty, Klamath Falls, OR.

    bgailey@cbkfalls.com

    JotForm size dropbox count
  • Profile Image

    Answered by yselboller on May 15, 2013 at 08:31 PM

    Hi Brian,

     

    Files that are uploaded through the form will be saved on jotform servers first before getting it delivered to the integrated Dropbox account.

     

    Let me know if you need further clarifications.

    Cheers!

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    JotForm Support

    Answered by EltonCris on May 16, 2013 at 03:57 AM

    Hi Brian,

    If i use the Drop Box integration, will the data transfered to DropBox cound against the avaiable space on JotForms?

    Yes, it will both count on JotForm and to your dropbox account as well. But with JotForm, you can always delete submissions with files attached on it to free up some space. You may also consider upgrading to one of our paid plan for a higher upload limits. Check out our Pricing page for more details.

    Do let us know if you have further questions. Thanks!

  • Profile Image

    Answered by cbads on May 16, 2013 at 11:36 AM

    Thanks guys.  That is what I thought was happening.

    Brian.