What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Request a refund

    Asked by syedyasirkamal on May 15, 2013 at 08:27 PM

    Sorry... need my money back under ur 30 day money back guarantee


    extremely frustrating to customize the forms... don't like it. 

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 16, 2013 at 03:36 AM


    The refund is all set. It may take 3 to 5 days before it will reach back to your bank account.

    If it's ok, we would be happy to hear your feedback about JotForm. May we know what makes you uncomfortable with editing your form style? If you find some part that's very inconvenient we'd be happy to assist you with that.

    Thank you for considering JotForm!