I cannot seem to set up Square payment as it does not connect to my Square account

  • Mundaring_Hills_Open_Studio
    Asked on February 25, 2020 at 5:01 AM
  • Welvin Support Team Lead
    Replied on February 25, 2020 at 8:31 AM

    We apologize for the inconvenience.

    Did you get an error when you click the Connect with Square button or did you get stuck after logging in with your Square account through the popup window? Any additional details you can provide would help us troubleshoot this problem for you. 

  • Mundaring_Hills_Open_Studio
    Replied on February 25, 2020 at 8:50 AM
    When I clicked on connect it just did nothing
    Sent from my iPad
    ...
  • Mundaring_Hills_Open_Studio
    Replied on February 25, 2020 at 9:50 AM
    When I clicked on connect it just did nothing
    Sent from my iPad
    ...
  • Welvin Support Team Lead
    Replied on February 25, 2020 at 10:57 AM

    It's working when I tried it to my end. See below:

    I cannot seem to set up Square payment as it does not connect to my Square account Image 1 Screenshot 20

    Please check the settings through your other browsers and make sure you are using the updated versions of the browser. It may not work if the browser is outdated.

    Also, check if your browser's Javascript is enabled. That is required as well. 

    https://www.whatismybrowser.com/detect/is-javascript-enabled