Issue with Saving Form with images.

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    hbailey
    Asked on February 25, 2020 at 09:43 AM

    My original question was this-

    There is an issue with being able to successfully save drafts that contain photos and coming back later to complete.  When the assignees come back to edit the forms the pictures are no longer accessible.  How can we fix this issue?


    The answer-

    I needed to cause a break in the page however, when I did this I was unable to save any content including the pictures.

    I went ahead and did as recommended above however, it did NOT work.  I had saved the form with the new page break and it would not save for later with the images. I had to return the form to the original template so that my technicians could use it.  When you respond please Cc me at lreyes@pro-plastic.com in the email so that I can respond promptly.

  • Profile Image
    Richie_P
    Answered on February 25, 2020 at 11:10 AM

    Maw we know the form in question?

    We currently have a new update on our save and continue feature. We don't use the old sessions with page breaks anymore.

    Kindly try to enable the save and continue feature in your form and let us know if the issue still remains.

    Go to settings>Form Settings>Continue Forms Later and set it to enabled.