how long does it take to respond to a question?

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    Asked on February 25, 2020 at 12:07 PM

    I have submitted 2 questions so far and have gotten no reply, can I please get some assistance?

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    Answered on February 25, 2020 at 01:50 PM

    We do apologize for the delay. Once a ticket has been assigned, we respond to it as soon as possible.

    It seems my colleague has responded to your issue already.

    Kindly check this thread: