My Form is Not Submitting

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    Asked on February 25, 2020 at 12:30 PM

    My form is not submitting.  It just sits there and says wait and never submits.  It works if you cut and paste the jot form address, but does not work on our website.  The form address is:  Our website address where it does not work is:

      Can you let me know how to fix this? 

    Please see screen shot.  Once again this is only on our website that it does this.  


  • Profile Image
    Answered on February 25, 2020 at 03:00 PM

    We apologize for inconvenience caused. I checked on your website, but it appears the website is not available so I was not able to check on the published form.

    Can you please check again on the URL of your website if its correct.

    The URL you provided have 503 error which is mea its unavailable.

    1582660700zzz 2020-02-26 03.53.58.png

    The form itself is working properly though

    1582660737zzz 2020-02-26 03.55.54.png

    If you haven't yet, I suggest you try also re-embed the form on your website using instead its iframe embed code.

    Guide : Getting the Form iFrame Code

    See if using the iframe embed code resolve the issue.

    Let us know if issue remains.