How to present a long list of options to answer a question without it looking heinous?

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    robinowsley
    Asked on February 25, 2020 at 01:16 PM

    Hi there.  I have a question with a long list of possible answers of a couple or few words each, and for a number of reasons that aren't likely worth mentioning I'd really rather keep all the options in the same field, rather than breaking them up into multiple questions with skipouts, showing or hiding based on responses and/or skipping options, etc.  It'd be SUPER SWELL if I could keep all the possible answers for this question in just one field.

    BUT

    the dropdowns don't work well on all browsers, so that's seeming less and less clever . . . and if I did it with single option buttons, it would be a loooooooong list that could really use a few or several subheads to break it up visually for legibility and just generally not looking heinous.

    So basically, I'm wondering if there's any conceivable creative way to have all the options for a question just go down the page two by two or whatever, with the regular single option buttons, but insert some subheads periodically into that list.  Of buttons.  So it wouldn't just be the field name and label up top, but a way you could insert some text periodically to break up the visual illegibility of a too long list of buttons without any subheads . . . without that creating additional fields to export/import.

     

    OR OR OR . . . if anyone has another clever idea of breaking up a long list of possible answers for a question, but keeping those all in the same field.  Also, I'm using the Card version and want to stick with that, if that affects the options available.

    Anybody?  :)   Thanks.

     

  • Profile Image
    Kiran
    Answered on February 25, 2020 at 04:09 PM

    Are you referring to '********?' field on your form? 

    If so, since you want only one option to be selected, you may consider using dropdown field so that it allows to search by using autocomplete feature in the card forms.

    Please give it a try and let us know if you need any further assistance. We will be happy to help. 

     

  • Profile Image
    robinowsley
    Answered on February 26, 2020 at 09:08 AM

    No, it was not, and no, that was not helpful.  It wasn't really an answer given my actual question, which mentioned I did NOT want dropdowns as they do NOT work well in all browsers.

    But more importantly, while we didn't ask for this question to be private (hoping for more actually helpful replies, perhaps from the community rather than tech support because tech support hasn't been helpful to us lately) . . .

    BECAUSE we didn't ask for it to be private, we specifically didn't include any information identifying our company in our question, since this is a public forum and we didn't wish to be identified in that way.

    But you have gone ahead and decided to do that for us, by including the name of our site in your public reply.

    In short, the only thing you can do to help at this point is delete this entire thread immediately.  

    We feel you've violated our privacy and we'd like this thread removed right now, thanks.




  • Profile Image
    Kiran
    Answered on February 26, 2020 at 09:30 AM

    Sorry about that. Please note that every question on the support forum shall be assigned automatically to one of our support team members though it is addressed by any other forum member. When the thread is public and displaying any PII, it is our practice to remove that information. We did not mean to violate your privacy in anyway by displaying the image with your website name on the thread and it was meant only for your confirmation.

    I have now edited my answer on the thread and removed the image from my post. Let us know if you want us to mark the thread as private so that only you when logged into your account or support team members can only access the thread.

    Since the form is using card layout, the dropdown should be working fine with all browsers. However, since you do not want to use dropdown menus, based on the number of options the single choice options in one field should be long and doesn't look good on the form. You may categorize the options by one field and separate the options into multiple single choice fields to display them by conditions based on the selected category.

    Let us know if that helps.