Form not connecting to our widget docusign

  • joyferguson
    Asked on February 25, 2020 at 4:36 PM

    Hi,


    Our clients have not been able to sign the DocuSign , although the widget has been successfully verified, it still says something is wrong.

    How can we fix?

    Thank you

     
    Jotform Thread 2180484 Screenshot
  • jherwin
    Replied on February 25, 2020 at 9:01 PM

    Our apologies for the issues and inconvenience. We are aware of the situation and have already alerted our backend team about it. We will let you know here once we have an update on this.

    Thank you for your patience.

  • jherwin
    Replied on February 27, 2020 at 2:05 AM

    The issue should be fixed now.

    Kindly check and let us know if the issue persists on your end.