What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I created a sub-account and cannot access forms created BY that subaccount

    Asked by dmamarketing on May 16, 2013 at 11:09 AM

    CAn you direct us on how to share forms between admin main accoutn holder and its sub-accounts?

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    Answered by sidharth_kch on May 16, 2013 at 11:27 AM


    I checked your account and see that you have created two sub accounts. 

    When you create a sub account and share forms, an invitation email will be sent to the sub account user. This user need to register a account with JotForm.

    When this user logs into his account, he needs to click on the "My Forms" menu from top menu tab. Now the user should be able to see "Shared with you" link on the left menu tab of his screen. Refer screen shot:

    Let us know if you need further assistance.