What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am confused because I got an email that said that I had 20 submissions already this month and I thought that it was 100 per month?

    Asked by Angela on April 14, 2011 at 08:36 PM

    It is not that big a deal but I thought it was 100... I have two other weddings that I will be working on so I just want to know what the deal is.



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    JotForm Support

    Answered by liyam on April 14, 2011 at 09:38 PM


    Thank you for posting your concern.

    The reason why you received an email notifying that you already reached your quota limit is because you are using a guest account.  

    You need to create your Free account for you to receive 100 submissions per month. You can create your Free account by clicking the long orange button at the lower part of the page just under the sign in fields.  

    IMPORTANT:  To ensure that your forms get migrated to your new Free account, please use the same email address that you have provided when you created your form as a guest user.

    Hope this helps.

    If you have other concerns, please do let us know.

    Thank you.