What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    "Get More" options dissapeared from my account ?

    Asked by zicojoksic on May 16, 2013 at 12:57 PM

    Here is the link of ScreenShot :


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    JotForm Support

    Answered by EltonCris on May 16, 2013 at 05:52 PM


    Thanks for reporting. I have informed our development team regarding this issue so they can fixed this as quickly as possible. We'll update you here.

    Our apologies for the inconveniences caused.

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    JotForm Founder

    Answered by aytekin on May 17, 2013 at 03:25 AM

    Get More feature is only available to selected users. If you provide incorrect information on one of your requests you will lose access to this page. 

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    Answered by cettox on May 17, 2013 at 11:10 AM

    Hi zicojoksic,

    There was a minor bug causing some of users not being able to access the getMore page. It is now fixed.

    Thanks for reporting the problem.

    Have a nice day.

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    Answered by zicojoksic on May 17, 2013 at 01:55 PM

    Aytekin, I didn't provide any incorrect information and If i did shouldn't I be Warned before i get "banned" just like that ??

    Cettox, thanks. Its working now perfectly.

    EltonCris, thanks too bro. 

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    JotForm Support

    Answered by EltonCris on May 17, 2013 at 04:39 PM


    Your welcome and glad to hear it's working now. It was just a minor issue on the "Get More" and hopefully it wont happen again even if you provided wrong information. We are truly sorry about the trouble.