Getting Error Code 1010 from API

  • Profile Image
    acctforms
    Asked on February 26, 2020 at 09:47 AM

    Hello team,

    We're working on developing an API retrieve data from our Jotform's. When trying to run it, we're receivinv error code 1010, we cannot locate any information of this error online.

    Note from our team:

    When I call the API from command line via:

     

    curl -H "APIKEY: {apikey}" https://api.jotform.com/REMOVED

     

    I get the JSON response okay.

     

    When I call the same thing via pycurl in Python, I get the following:

    Header: 403

    Body: error code: 1010

    Can you please let us know how we can proceed?

    Thanks!

    Terence

  • Profile Image
    Bojan_J
    Answered on February 26, 2020 at 12:07 PM

    Greeting Terence.

    Thank you for your message.

    Can you please make sure you have granted full access to your API key when creating it?

    You can see the details here:

    https://www.jotform.com/help/253-How-to-Create-a-JotForm-API-key 

    If you are still having the error, please contact our API team using the following email:

    api@jotform.com 

    Thank you.