Loving suspsended.

Hello I have tried to log into my account but it says it is suspend even once I have reset my password. 

Your account was suspended because you collect bank information in one of your forms. Please note that this is not allowed and it violates our TOS. You can read it here:

https://www.jotform.com/terms

If you need to collect payments, you should use some our payment integrations. You can check them here:

https://www.jotform.com/integrations/category/payment-processing

If you want to reactivate your account, we would need to delete the offending fields.

Please tell us how to proceed.

We will wait for your response.

IS this being looked into ?
Kind Regards
...

IS this being looked into ?
Kind Regards
...

We have replied you yesterday. Are you able to see my previous post?

As I mentioned, your account was suspended because you collect bank information in one of your forms. If you want to reactivate your account, we would need to delete the offending fields.

Please let us know, how you would like to proceed.

We will wait for your response.

Please delete the form and activate account again.
Kind Regards
...

I have deleted the offending form and reactivated your account.

Let us know if you need any further assistance.