Keap integration/form trouble

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    morganarae
    Asked on February 26, 2020 at 01:17 PM

    The first name field didn't integrate with my Keap CRM when a customer filled out my "Money Goddess Game" form.

    Also, when customer submitted form on her phone, she got a blank page instead of my thank you page:

    1582741009Screen Shot 2020-02-26 at 10.1

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    Jimmy_D
    Answered on February 26, 2020 at 04:58 PM

    Thanks for reaching out to us. I cloned your form, submitted the form a few times and on all occasions, I was redirected to your website and got the first name On Keep CRM as shown in the screenshot below. 

    You may consider adding the first name as a field in your Keap integration Setting since I have checked and it's not included. 


    Please, Let us know if you need further assistance. 

    Regards, 

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    morganarae
    Answered on February 26, 2020 at 05:50 PM
    Thank you for your message! You will receive a reply from us within 1 business day.
    Wishing you a wonderful day,
    Anne,
    Client Care for Morgana Rae
    wecare@morganarae.com
    ...
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    morganarae
    Answered on February 26, 2020 at 06:50 PM
    Thank you for your message! You will receive a reply from us within 1 business day.
    Wishing you a wonderful day,
    Anne,
    Client Care for Morgana Rae
    wecare@morganarae.com
    ...
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    morganarae
    Answered on February 26, 2020 at 07:50 PM
    Thank you for your message! You will receive a reply from us within 1 business day.
    Wishing you a wonderful day,
    Anne,
    Client Care for Morgana Rae
    wecare@morganarae.com
    ...
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    morganarae
    Answered on February 26, 2020 at 08:50 PM
    Thank you for your message! You will receive a reply from us within 1 business day.
    Wishing you a wonderful day,
    Anne,
    Client Care for Morgana Rae
    wecare@morganarae.com
    ...