What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I test out my application form? What view do I need to be in?

    Asked by dvvasquez on May 16, 2013 at 04:34 PM

    I have a required upload document field but it is not allowing me to do so.  Maybe I need to be in a special view mode?

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    JotForm Support

    Answered by Welvin on May 16, 2013 at 07:45 PM


    Which form from your account? Can you please let us know the error message - if you prompted with any?

    Basically, I think this is something with the file extensions. Please kindly check and make sure that the file extension of the file that you have uploaded is listed.

    Check this guide: http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types