What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form producing an error message once submitted?

    Asked by oohlalajerry on May 16, 2013 at 05:04 PM

    Please see the screenshot below. This is what is popping up when someone goes in and tries to submit the form. Please help.






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    JotForm Support

    Answered by jonathan on May 16, 2013 at 08:13 PM

    Hi Blake,

    Are you refering to the form from this website http://creativefocusmedia.com/requestform


    I suggest you re-embed the form and used the js script code like this

    <script type="text/javascript" src="https://www.jotform.com/jsform/10830016590"></script>

    currently, your embedded form js code seems to be wrong and was not the default code provided by jotform script embed
    Please try this. Inform us if the issue persists.