Submission ID changed in Intake form

  • ProjectFind
    Asked on February 26, 2020 at 8:33 PM

    It seems the submission IDs on my Intake form have changed. Can you tell me how this may happen? I've pulled data from other periods and now the submission IDs are totally different. Do they change every time a form a submitted or edited?

  • roneet
    Replied on February 27, 2020 at 2:24 AM

    No, the submission id could not change in any circumstances. It is generated once and that should be fix and could not be updated later.

    Could you please share the submissions ID screenshot? What format did you notice the old and the new submission ID? Which form are you referring to?

    To post the Screenshot refer to this guide:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We are looking forward to your response.

    Thanks.