Features on File Upload widget are grayed out.

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    Dpgriffin
    Asked on February 26, 2020 at 10:23 PM

    Hello, I have inserted the File Upload element into a form, but all of its properties are grayed out. How do I make those features accessible? Many thanks!



    This is a re-post of a comment on How to Create File Upload Forms

  • Profile Image
    KrisLei
    Answered on February 27, 2020 at 04:25 AM

    Hi,

    Thank you for reaching out to us. 

    I checked your form and it seems that all of the widget's features are active and not grayed out.

    1582795191file upload.gif

    Kindly try to access it on a different browser or clear your browser's cache and try it again. If the issue still persists, please provide us a screenshot of what you are showing on your end. Please follow this guide on posting the screenshot as we are unable to access images or files attached to emails: How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.