What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am still not receiving emails

    Asked by aceiswild6 on April 15, 2011 at 12:41 AM


    I am still not receiving email notifications even after changing my email setting within jot form and creating a new email. Nothing seems to work. I even tried to copy the new code to my website after changing email setting but still not luck. Maybe it needs debugging.




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    JotForm Support

    Answered by abajan on April 15, 2011 at 07:25 AM

    Hello Steve

    Since you stated that you are "still" not receiving email notifications, I take it that you have previously brought this issue to our attention. If so, could you provide a direct link to the thread? (Search your inbox for messages from "JotForm Support Forum".) I am having some difficulty finding it. It\'s just that I would like to see what solutions were suggested at the time, so that I can avoid unnecessarily duplicating them.