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emoyerAsked on February 27, 2020 at 7:48 AM
We upgraded to the Bronze plan and it is not showing in our dashboard.
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jherwinReplied on February 27, 2020 at 9:55 AM
The last payment on your account was on February 11, 2019: https://www.jotform.com/invoice?u=emoyer&id=2019-02-11_14:10:46
Can you please show us a screenshot of the transaction receipt/invoice of the upgrade you're referring to so we can send it to our billing team for further checking?
Guide: How-to-Post-Screenshots-to-Our-Support-Forum
Looking forward to your response.