What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing data on submission

    Asked by zugfrig78 on May 16, 2013 at 10:50 PM

    Hi, 

     

    ive had this form for nearly a year now, but today with a few entries i am missing some of the data which i have confirmed with the user they have entered.

     

    As you can see on jotform the entries are all there, but when i get the email of the entered names the bottom six are missing.

    originall built by ffxxrr adn like i said nearly a year of perfect results... just wondering if soemthign has changed back end to upset it.

     

    tested from pc fine, ipad or iphone no good

     


    Screenshot
    JotForm email style size
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    Answered by jefreylandicho on May 17, 2013 at 03:59 AM

    Please try recreating your email notification by deleting the current email notification you have set and creating a new email notification and see if it works.

    If the issue still persist, please contact us again.