Missing data on submission

  • Profile Image
    zugfrig78
    Asked on May 16, 2013 at 10:50 PM

    Hi, 

     

    ive had this form for nearly a year now, but today with a few entries i am missing some of the data which i have confirmed with the user they have entered.

     

    As you can see on jotform the entries are all there, but when i get the email of the entered names the bottom six are missing.

    originall built by ffxxrr adn like i said nearly a year of perfect results... just wondering if soemthign has changed back end to upset it.

     

    tested from pc fine, ipad or iphone no good

     


  • Profile Image
    jefreylandicho
    Answered on May 17, 2013 at 03:59 AM

    Please try recreating your email notification by deleting the current email notification you have set and creating a new email notification and see if it works.

    If the issue still persist, please contact us again.