Upload file error

  • soulunique
    Asked on February 27, 2020 at 4:00 PM

    When files are uploaded, I always receive this error. Can you please guide me on correcting this? Thank you so much!

    Jotform Thread 2184749 Screenshot
  • Elton Support Team Lead
    Replied on February 27, 2020 at 8:13 PM

    You have to be logged in to your JotForm account before you can download the files.

    If you want to download the files right away without logging in to your JotForm account, you have to uncheck the following option in your account settings.

    Upload file error Image 1 Screenshot 20