reCaptcha Problems

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    AASPARKS11
    Asked on February 27, 2020 at 05:21 PM

    This has been an ongoing issue with our form CCC Tracking v2.  After the last conversation with your developer we were told there is a spam mechanism on your side that is taking into account various variables and that submissions from our network has been marked as suspicious.  

    The developer disabled the rate limit for our account and everything has been fine.  Yesterday the reCaptcha has appeared again.  Can you please look into this on your side and see if something was changed? 

    Screenshot
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    VincentJay
    Answered on February 27, 2020 at 09:54 PM

    Hi,

    Unfortunately, I cannot find the thread you're referring to. Could you please share the website where you embed the form?


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    AASPARKS11
    Answered on February 28, 2020 at 10:16 AM

    Rather than going through this all again. Can you access this. 


    https://www.jotform.com/answers/2168649-Captcha-appears-after-form-submit

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    Welvin
    Answered on February 28, 2020 at 01:21 PM

    Thank you for sharing the thread. It's been assigned to our backend team, and I see my colleague has responded. Please check and post your reply there if you need to follow up again.