How to remove JotForm branding on emails?

  • sandra_sandra614
    Asked on February 27, 2020 at 6:01 PM

    I have a silver plan, that says no branding, but jotform still shows in emails and text messages if I send a form. I also have it unticked in my plan.

  • KrisLei Jotform Support
    Replied on February 28, 2020 at 1:44 AM

    Hi,

    To clarify, are you referring to the logo on the email notifications? If so, you can manually delete the JotForm logo on the email template:

    1582871965remove logo Screenshot 10

    As for the Text messages, I believe that it can be configured too. Please refer on my colleague's answer on this thread: How-do-I-send-SMS-text-messages

    Let us know if you need further assistance.