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ReneeAsked on February 27, 2020 at 6:50 PM
Hello
Can you help me find out why my account was suspended?
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Mike_G JotForm SupportReplied on February 28, 2020 at 2:31 AM
Your account was suspended due to the Everlasting Event Decor and Floral Rental Contract form. The form was suspected of phishing activity for collecting sensitive information. The form has an upload field asking for an image of respondents' driver's license.
I have reactivated the account. However, to prevent the same inconvenience, please make sure to add a Signature widget and a Terms&Conditions widget in your form that will serve as proof that your respondents agreed to provide their personal information.
https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form
https://www.jotform.com/help/76-Adding-a-License-Agreement-to-a-Form
Feel free to let us know if you need any further assistance.