Account locked

  • Victorino Floro
    Asked on February 27, 2020 at 11:08 PM

    I need my account locked immediately. Please assist

  • John Support Team Lead
    Replied on February 28, 2020 at 7:05 AM

    Hello Victorino - I have flushed the login attempts on your account. It might have been locked out due to multiple failed logins. Please try logging in now and ensure you are using the correct credentials.

    In case you forgot the password, you can reset it by following this guide on How-to-reset-JotForm-account-password. Please use the email associated with the account when requesting to reset the password.

    Also, I can see that you haven't verified your email yet. I have re-sent the email verification link to your email: v****o@n*******c.com. Please click on the link to verify it.