log in issue

  • Will Guzman
    Asked on February 28, 2020 at 12:04 AM

    1. the forms are no longer working on my website.


    2. when I try to log in, I enter my password and it says "login failed - suspended"

    im not sure why it says that or what it means. can you help me fix both these problems please.


    below is what happens when I enter the link for my form. it worked and not sure why it stopped.

  • Michelle JotForm Support
    Replied on February 28, 2020 at 6:24 AM

    We're sorry for the inconvenience this may have caused. Your account has been restored.

    Try logging in now and let us know if you need further assistance.