Prepopulation is not working if added to question text section of configurable list widget.

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    lizdavies1992
    Asked on February 28, 2020 at 05:05 AM

    Hello,

    There's a problem with my pre-population on all of my forms suddenly. I have been doing some tests on this my forms, and all my pre-populated fields are not being pulled through - however, it was working fine before.

    Form one: https://form.jotformeu.com/200344500680342 

    Form two: https://form.jotform.com/200284422435346

    Please see an example below. In form one, we fill out the dates and pre-populate it into form two (hidden fields). I then refer to form two's dates, but they are not pulling through anymore.

    1582884006jotform 1.png

    I have triple checked and these are the correct fields. 

    Also, when inputting addresses in form one, when being pulled through in form two, all of them have + appearing in between the spaces of the words. I have no idea why this is suddenly happening. I have 3 of these forms (6 in total) and they are happening in all of them.

    Also, on another of my pre-populated form, some of the fields (that aren't pre-populate) are automatically filled as 'yes' on all yes/no radio fields and I'm not sure why this is. 

    Thanks,
    Liz

  • Profile Image
    lizdavies1992
    Answered on February 28, 2020 at 05:27 AM

    I've noticed that when the {pre-population} is in a question, this is now not working. But if it's in a text, then the information pulls through. This is a problem as we need to use this for our customers. We have just bought a subscription for jotform and now it's not working as it was.

    Hopefully you can help!

    Thanks,
    Liz

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    Jed_C
    Answered on February 28, 2020 at 09:13 AM

    To clarify, you want Asset Discovery start date and Asset Discovery end date field in your form 2 "Please indicate the times our auditor is able to start and finish work on {assetDiscovery144} to {assetDiscovery145}" field, correct?

    Have you tried replacing it with {assetDiscovery19} and {assetDiscovery20} instead of 144 and 145?

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    Jed_C
    Answered on February 28, 2020 at 09:33 AM

    After cloning your form 1 and 2, I've tried submitting it using my form URL and it did fill the date into the configurable list widget's question text field.

    ex.

    1582900297Form 2 Clone of Asset Discover

    You can test the sample URL here https://form.jotform.com/200583679721966? that was sent to my email.

    1582900371Parago _ Asset Discovery Prere

    I just disabled all the conditions on my cloned version so you can see all the fields visible. Please test it on your end again and let us know if the issue still occurs.

  • Profile Image
    lizdavies1992
    Answered on February 28, 2020 at 11:03 AM

    Thank you - this appears to be working now. There's still the issue of the + appearing in the addresses:

    1582905774jotform 2.png

  • Profile Image
    BJoanna
    Answered on February 28, 2020 at 02:29 PM

    Is this happening with all submissions? Can you please provide us the link with an example and also tell us if the data that is passed to the address field on the second form also has the + sign.