What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I do not see the form on my site

    Asked by Meagan on May 17, 2013 at 12:05 PM
    Page URL:
    http://form.jotform.us/form/31357095829160

    site
  • Profile Image
    JotForm Support

    Answered by Morian on May 17, 2013 at 12:27 PM

    Hi Meagan! Can you provide me with the link to your actual site? Thanks!

  • Profile Image

    Answered by sidharth_kch on May 17, 2013 at 01:21 PM

    @Meagan

    Request you to let us know the URL of your website where you have embedded you form. It will help us investgate your issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by Meagan on May 19, 2013 at 05:29 PM
    www.meaganwarren.com
    Meagan Warren
    Certified Wedding & Event Planner
    Meagan Warren Weddings
    Member of The Association of Bridal Consultants
    PO Box 1791 | Columbia, SC 29202
    T 803.917.1761 | W meaganwarren.com
    E meagan@meaganwarren.com
    F Meagan Warren Weddings
    T @MeaganjWarren
    Wedding Wire Bride's Choice 2012 & 2013
    The Knot Best of Weddings 2013
    --
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 19, 2013 at 09:19 PM

    Hi Meagan,

    Can you provide the exact page URL where you have embedded the form? So far the only form I found is the RSVP form on your R.s.v.p page. 

    Also, the form you mentioned here http://form.jotform.us/form/31357095829160 belongs to a "guest account" meaning you are not logged in when you created this form. Would you like us to move this form to your registered account? If so, let us know the registered account name where you'd like this form to be moved so we can do it for you.

    We'll be looking forward to your reply. Thanks!

  • Profile Image

    Answered by Meagan on May 20, 2013 at 03:03 PM
    Hi,
    I'm confused as to why I'm getting these questions. Everything seems to be
    fine on the site and using my jotform. My designer probably used the guest
    account to link the jotform.
    Meagan Warren
    Certified Wedding & Event Planner
    Meagan Warren Weddings
    Member of The Association of Bridal Consultants
    PO Box 1791 | Columbia, SC 29202
    T 803.917.1761 | W meaganwarren.com
    E meagan@meaganwarren.com
    F Meagan Warren Weddings
    T @MeaganjWarren
    Wedding Wire Bride's Choice 2012 & 2013
    The Knot Best of Weddings 2013
    --
  • Profile Image
    JotForm Support

    Answered by Welvin on May 20, 2013 at 04:18 PM

    Hi Meagan,

    Would you like us to move the form to your account "Meagan" ? Please confirm.

     

    Thank you!

  • Profile Image

    Answered by Meagan on May 20, 2013 at 04:22 PM
    Will it change anything on how my existing site works?
    Meagan Warren
    Certified Wedding & Event Planner
    Meagan Warren Weddings
    Member of The Association of Bridal Consultants
    PO Box 1791 | Columbia, SC 29202
    T 803.917.1761 | W meaganwarren.com
    E meagan@meaganwarren.com
    F Meagan Warren Weddings
    T @MeaganjWarren
    Wedding Wire Bride's Choice 2012 & 2013
    The Knot Best of Weddings 2013
    --
  • Profile Image
    JotForm Support

    Answered by Welvin on May 20, 2013 at 05:13 PM

    Hi Meagan,

    No, it will not. Everything will be fine if we will transfer the form from one account to another. Everything will be copied.

     

    Thanks

  • Profile Image

    Answered by Meagan on May 20, 2013 at 05:32 PM
    Wonderful then that's fine. Thanks!
    Meagan Warren
    Certified Wedding & Event Planner
    Meagan Warren Weddings
    Member of The Association of Bridal Consultants
    PO Box 1791 | Columbia, SC 29202
    T 803.917.1761 | W meaganwarren.com
    E meagan@meaganwarren.com
    F Meagan Warren Weddings
    T @MeaganjWarren
    Wedding Wire Bride's Choice 2012 & 2013
    The Knot Best of Weddings 2013
    --
  • Profile Image
    JotForm Support

    Answered by Welvin on May 20, 2013 at 05:53 PM

    Hi Meagan,

    So I think, you are good to go. I have transferred the form, please kindly check it to your My Forms page.

     

    Thanks