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    Unique reference numbers not unique - why please

    Asked by WCSPC on May 17, 2013 at 12:43 PM

    The form is set up with a hidden field for a unique reference number and submissions at different times are being allocated the same number. This has happened 3 times now and today 3 submissions had the same number. Can you help please sort this out for us.

     

    Thanks, wiveypool@gmail.com



    Page URL:
    http://form.jotformeu.com/form/30525121388348

    unique Submissions hidden table
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    Answered by sidharth_kch on May 17, 2013 at 01:02 PM

    @WCSPC

    I am not able to reproduce this issue. I did few test submissions on your form and see that unique id was generated correctly (80, 81). 

    There was a technical glitch today which is already resolved. Request you to please check.

    Let us know if you need further assistance.

    Thanks,

    Sidharth