Forms not displaying in our website

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    optitime
    Asked on February 28, 2020 at 11:30 AM

    Hi Team,

    We have an issue, the forms are not displaying anymore in our pages.

    We need help please,

    Thank you

    Cindy

    Page URL:
    /contact-us/

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    JohnRex
    Answered on February 28, 2020 at 02:43 PM

    Hello Cindy - I was able to load your forms when I accessed its direct links. Could you please share with us a link to the page where you embedded the forms so we could also check?

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    optitime
    Answered on February 28, 2020 at 04:02 PM

    two of our forms have stopped displaying.


    The pages concerned are:

    https://opti-time.com/contact-us/     (Form Contact Us)

    https://opti-time.com/    (Form Homepage)

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    optitime
    Answered on February 28, 2020 at 04:33 PM

    The problem has been fixed by our dev team.

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    JohnRex
    Answered on February 28, 2020 at 05:48 PM

    I was able to confirm that embedded forms are now being shown on the webpage you mentioned.

    Glad to know that your dev team already managed to resolve the issue.

    In case you need further assistance regarding this, just let us know here.