HIPPA compliant

  • ginafontaine
    Asked on February 28, 2020 at 1:10 PM

    My account is the Silver Plan.  I thought I had access to the HIPPA compliant forms but when I click on it, I am told I have to upgrade.  I don't know why.  


    Gina Fontaine

  • SebastianVanH Jotform Support
    Replied on February 28, 2020 at 3:54 PM

    Hi Gina, thanks for reaching out!

    It seems you have not turned on HIPAA compliance yet. Something which you need to do manually. As a Silver account, you can enable HIPAA compliance from the data settings. 

    HIPPA compliant Image 10
    After this process, we will move your forms and data to our HIPAA compliant servers.     You do not need to do anything to make forms HIPAA compliant.

    You can find more information about HIPAA forms from here.

    If you have any further concerns regarding this topic please feel free to reach back out, we are more than happy to help!