Redirecting to the form Thank You Page upon PayPal submission

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    gotgolf18
    Asked on May 17, 2013 at 02:24 PM

    I created a "Thank You" message for one of my Jot Forms. The form also has PayPal as part of it's completion process.

    I went in as a user and never saw my "Thank You" message.  It did not show up when I submitted the form (and got re-directed to PayPal).  It also did not show up after I submitted my payment on Pay Pal  ( I nvere even got a confirmatioon the payment went through.... But it did, because I got a confirmation email later).

    What happened to my Jot Form "Thank You" message?......

  • Profile Image
    EliezerN
    Answered on May 17, 2013 at 02:35 PM

    Hello,

    I would like to help you to find a solution and see what happened to the Thank You messae of your form. But first I'd like to know the link of your form to check it out and see what's happening. 

    Thanks

  • Profile Image
    Mike_T
    Answered on May 17, 2013 at 03:04 PM

    Thank you for contacting us.

    As far as I understand, it should redirect you to the form Thank You Page upon successful PayPal payment submission.

    We can try to check some form within your account with test $0.01 PayPal Payment.

    Also, you can try a PayPal Auto-Return option, please see this thread.