What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unique submissionAsked by smathew on May 17, 2013 at 04:04 PM
I have setup my form preferences to accept 1 unique submission based on email. But the warning/failure message is only returned to the user after the thank you splash page is on the screen and a confirmation email is sent to the user. If the email is not unique after submission can the thank you splash and email be prevented?
unique email message
Unique submission feature uses IP address or save Cookie session.
Perhaps you must be refering to Unique Question ?
I checked your form https://www.jotform.com/30199242930150
It was actually disabled
And it uses a custom error message that says "form is submitted already" when it is not yet.
I suggest you reset the form.. remove first the Unique quesion and restore the warning message. And then enable the form.
Please inform us if you need further assistance.