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    Unique submission

    Asked by smathew on May 17, 2013 at 04:04 PM

    I have setup my form preferences to accept 1 unique submission based on email.  But the warning/failure message is only returned to the user after the thank you splash page is on the screen and a confirmation email is sent to the user.  If the email is not unique after submission can the thank you splash and email be prevented?

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    JotForm Support

    Answered by jonathan on May 17, 2013 at 05:42 PM


    Unique submission feature uses IP address or save Cookie session. 



    Perhaps you must be refering to Unique Question ?



    I checked your form https://www.jotform.com/30199242930150

    It was actually disabled

    And it uses a custom error message that says "form is submitted already" when it is not yet.


    I suggest you reset the form.. remove first the Unique quesion and restore the warning message. And then enable  the form.

    Please inform us if you need further assistance.