I haven't received any submissions

  • Profile Image
    Sean Murphy
    Asked on February 29, 2020 at 09:38 AM

    I am new to Jotform and have built my first one.  Upon testing it, I haven't received any submissions.  I have tried it 5 times and still not a single submission although I do receive a confirmation email that say your form has been submitted.

    Please help with submissions.

    Thank you.

  • Profile Image
    Answered on February 29, 2020 at 12:07 PM

    I've checked your form and it seems all of these boxes are simply links to other forms.


    So, if you click submit within this form, nothing is submitted since there is no data entered.

    Meanwhile, if you have filled out the linked forms, which does not belong under your account, you will not be able to see the submissions.

    If you are referring to something else, kindly explain in detail and please share a screenshot every step of the way so we can be on the same page.

    How-to-Post-Screenshots-to-Our-Support-Forum (Note: Email Attachment Is Not Supported)

  • Profile Image
    Answered on February 29, 2020 at 12:50 PM
    Yep... That makes perfect sense. My coach hooked me up with these so he's
    probably getting all the submissions.
    I'll see what I can figure out.
    I appreciate the feedback.
  • Profile Image
    Answered on February 29, 2020 at 02:20 PM

    You are most welcome. Should you need other help, don't hesitate to contact us again.