Is my customers' payment info secure?

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    Asked on May 17, 2013 at 05:45 PM


    I just discovered JotForms and hope to use this service to make registration forms for our tours. I've created a form just to learn my way around, and added the Stripe item/payment module. I'm concerned that the url for this form is not secure, and I'm not certain how to make it secure. I imagine that the payment info is secure, but I'm concerned that my customers would be apprehensive about entering CC info on a nonsecure page. How do I address this issue?


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    Answered on May 17, 2013 at 06:22 PM

    Payment gateways uses secured url by default so you need not to worry about data not being secured. but if you want to make the form url secured, please tick the Secure Form box located on the right side of the form link. 

    To get there, click the Setup & Embed then click the Embed Form Icon.

    If you need further assistance, please contact us again.

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    Answered on May 17, 2013 at 07:36 PM

    Thank you! I'm now having another issue, but I'll start a new thread for that.

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    Answered on May 17, 2013 at 09:39 PM

    @ erikastimac

    Thank you very much for doing the proper procedures on new topics/question.

    We will attend to your new question as soon as we can.

    Best Regards,