What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form suddenly left aligned with bullet before each question and none of my changes are saved

    Asked by skhiri on May 17, 2013 at 05:54 PM

    I have a serious problem with my form. It got suddently not well justified and all my changes are not changes even if I click on save.

    The page breake doesn't work neither

    Please, take a look to this problem it's critical for me!!

    Thanks.

    Page URL:
    http://form.myjotform.com/form/31293231976558?

    saved problem thanks
  • Profile Image
    JotForm Support

    Answered by abajan on May 17, 2013 at 08:16 PM

    For some reason, it seems that not all of the styles in the stylesheets are influencing the form's appearance. Even when I cloned the form to my account, it looked the same way.

    I've submitted a ticket for you.

    Our apologies for the inconvenience caused.

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    JotForm Support

    Answered by abajan on May 17, 2013 at 08:25 PM

    I haven't been able to replicate the failure to save changes though.

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    JotForm Support

    Answered by abajan on May 17, 2013 at 08:34 PM

    I've also noticed that the "Next" button isn't functioning. I've updated the ticket accordingly.

  • Profile Image

    Answered by skhiri on May 18, 2013 at 12:12 PM

    Thank you very much for your effort. I see that you are a very good support team.

    I hope that this will be resolved by Monday. 

    Thanks again!

     

    Lamice

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    JotForm Support

    Answered by alp_deniz on May 18, 2013 at 03:05 PM

    Hello Lamice,

    The problem was caused by bad html tagging in your form ("Note" part of your HTML). We have now corrected it.

    If you have further problems, please let us know.

    Cheers,

    Alp

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    Answered by skhiri on May 19, 2013 at 06:25 PM

    Thank you sooooo much!!

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    JotForm Support

    Answered by abajan on May 19, 2013 at 06:40 PM

    On behalf of Alp, you're most welcome :)