Hidden fields are not shown in email notification

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    Asked on March 01, 2020 at 02:26 PM

    I Have a hidden field with a bankaccount number inside.

    I want it only been seen in the email notification, but it doesn't shown up.

    What am I doing wrong ?

    Where is the value sign (Euro) in the PDF  with total price ?

  • Profile Image
    Answered on March 01, 2020 at 04:37 PM

    Hi @LucBaetsle, thanks for reaching out!

    If the hidden fields contain a value, they will be included in email notifications. Otherwise, if they are empty, they will not be displayed since email by default hides the empty fields.

    You can show Hidden Fields in your email notification by clicking ADVANCED in your email settings.

    scroll down until you find Hide Empty Field and toggle it to NO

    If you have any further concerns regarding this topic please feel free to reach back out, we are more than happy to help!

  • Profile Image
    Answered on March 02, 2020 at 05:34 AM



    but there is info inside the reknr textbox, but it is not shown into the mail I send / get

    How about the €urosign ?

    Why is this question private ? How to change ?


  • Profile Image
    Answered on March 02, 2020 at 10:36 AM

    Please check my reply on your other thread - https://www.jotform.com/answers/2188804

    I also set this thread to Public.