Order ID missing error message displayed after submitting the form

  • Profile Image
    Shakera
    Asked on March 01, 2020 at 10:49 PM

    Hi,

    I just tested my form and every time I hit submit it doesn’t let me submit and says

    “order ID missing”

    Please help. I’m trying to get this form up and running but nothing I do works. 

    see link below:


     

  • Profile Image
    Kiran
    Answered on March 02, 2020 at 04:57 AM

    As I check your Jotform, I notice that the PayPal field is not connected to your PayPal account which should be causing the issue.

    158314292920200302_152441.png

    Please try connecting the payment field with your PayPal account so that it should be working fine. Please get back to us if you need any further assistance. We will be happy to help.