Order ID missing error message displayed after submitting the form

  • Shakera
    Asked on March 1, 2020 at 10:49 PM

    Hi,

    I just tested my form and every time I hit submit it doesn’t let me submit and says

    “order ID missing”

    Please help. I’m trying to get this form up and running but nothing I do works. 

    see link below:


     

    Jotform Thread 2188435 Screenshot
    Page URL: https://form.jotform.com/200586209627155
  • Kiran Support Team Lead
    Replied on March 2, 2020 at 4:57 AM

    As I check your JotForm, I notice that the PayPal field is not connected to your PayPal account which should be causing the issue.

    158314292920200302 152441 Screenshot 10

    Please try connecting the payment field with your PayPal account so that it should be working fine. Please get back to us if you need any further assistance. We will be happy to help.