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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Cant access submission

    Asked by rebelprints on May 18, 2013 at 11:18 AM

    Hi I have a customer that has uploaded a file however  cannot access it by following the link in the email/on this website. 

    When I click the link all I get back is:

     

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
     <Error>
    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>B82862835EB8275F</RequestId>
     <HostId>
    2CF/tkstQkNVDBlmuCdW9S9Ydf+R/+DkA5dr/XO9bA22ZR0MuHBsyO+gS3ns0hbu
    </HostId>
    </Error>

    email style xml height
  • Profile Image

    Answered by sidharth_kch on May 18, 2013 at 03:09 PM

    @rebelprints

    Request you to let us know the form ID / URL with which you are having this issue. This will help us investigate your issue. 

    Thanks,

    Sidharth