Cant access submission

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    Asked on May 18, 2013 at 11:18 AM

    Hi I have a customer that has uploaded a file however  cannot access it by following the link in the email/on this website. 

    When I click the link all I get back is:


    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>

  • Profile Image
    Answered on May 18, 2013 at 03:09 PM


    Request you to let us know the form ID / URL with which you are having this issue. This will help us investigate your issue.