Over Quota message

  • harleymanninglfa
    Asked on March 2, 2020 at 2:13 PM

    Hi there,

    I am getting the message Over Quota, so have deleted a number of old submissions, with total storage now <50MB, but still getting the Over Quota message.

    (Please note: I have cleared the forms cache)

    Please advise?

    Many thanks

    Jotform Thread 2189566 Screenshot
  • Bojan Support Team Lead
    Replied on March 2, 2020 at 6:07 PM

    Greetings and thank you for your message.

    We're sorry for the inconvenience.

    I have recalculated your account limits, and you should not have problems with it now.

    Please let us know if we can help you with anything else.