Coupon codes reading invalid

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    Megan Barrett 
    Asked on March 02, 2020 at 02:21 PM


    I am attempting to offer a 30% coupon code however every time someone goes to use it, it reads invalid.

    code: StPat

    can someone please assist me with this ASAP so that I do not miss out on these sales?

    thank you 

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    Answered on March 02, 2020 at 06:12 PM

    Greetings and thank you for your message.

    I have tested your form and had no problem with applying the coupon.

    Have you been able to resolve the problem?

    If you are still seeing the problem, can you please let us know if you are having problems with every form, or only with some submissions?

    Thank you for your cooperation.

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    Answered on March 02, 2020 at 06:50 PM
    I resolved this on my computer. It does not working via the app.
    Good to go for now.
    Sent from my iPhone
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    Answered on March 03, 2020 at 12:38 AM

    Glad to know that issue has been resolved. Let us know if you have any questions or if you need further assistance.