What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my free account expiring?

    Asked by dimabrook on April 15, 2011 at 10:30 AM

    I have a free account with 1 form setup.

    Under My Account it's showing: Expire Date April 15th, 2011

    How do I keep my account alive?

  • Profile Image
    JotForm Support

    Answered by liyam on April 15, 2011 at 12:16 PM

    Hello,

    Can you tell us the email address used or the username of your free account?

    So far what you currenly have that you are using here now is a Premium account and will expire on May 16, 2011.

    Warm regards.