What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I do not receive notifications, though everything seems to be set-up correctly.

    Asked by koalamama on May 19, 2013 at 02:03 PM

    The e-mail I am using is mama@koalamama.lt. I receive mail from other senders. The form is funcional and I can see it gather data on this site, but no notifications...:(

    site no notifications
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    JotForm Support

    Answered by EltonCris on May 19, 2013 at 07:22 PM

    Hi,

    Did you checked your spam folder if they land there? Kindly check your spam filter as well because there maybe be instances that notifications were possibly blocked. I would also suggest to add noreply@jotform.com to your trusted senders list. This may help.

    I have just sent a test notifciation to your email address. Kindly check if you received it now, if not, report it here so we can check this further. Thanks!