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    my account has disapeared.

    Asked by Joshua DeMonte on May 19, 2013 at 03:59 PM



    My account attached to the email tuobjectlab@gmail.com does not seem to exist.  please advise.


    -Joshua DeMonte




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    JotForm Support

    Answered by EltonCris on May 19, 2013 at 08:41 PM

    Hi Joshua,

    The account associated with that email address is tuobjectlab though it's currently overlimiting the upload space limit that's why your forms are temporarily disabled. You can delete submissions on your form with files attached on it to free up some space so to enable your forms back. You may also consider upgrading to one of our paid plan to get higher upload space limits, please see our Pricing page.

    Let us know if you have further questions. Thank you!