What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I turn off the autosave feature?

    Asked by rkaye on May 19, 2013 at 05:59 PM

    The autosave feature is the biggest pain in my neck that I have ever experienced in the history of the internet. Every 30 seconds, the form stops to save for ten seconds. Heaven forbid I be in the middle of typing a new entry in when it decides to autosave, because it is then lost when it gets done autosaving. At this point it may be faster to write the whole thing out by hand than use your service. Furthermore, the website prompts me not to leave if there is unsaved changes. Thus, the autosave feature is both redundant and extremely irritating. Please tell me how to disable it, or you should make changes to your website immediately. Thank you.

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 19, 2013 at 09:25 PM

    Hi,

    Sorry if you find it a bit distructive but so far we do not have similar reports about this so it might be an issue with your browser. I would suggest to clear your browser's cache and cookies, that might help.

    Anyway, to disable it. Just right click anywhere on the white canvas area of your form and select Disable Auto Save. Here's how:

    Thanks for your feedback!