Lost Data

  • Profile Image
    ubmdesigncentral
    Asked on May 19, 2013 at 07:49 PM

    On April 26 I added a new field to my form. I did this by duplicating an existing field, then changing the text and the properties. At no time did I get an error or warning message that data would be lost, but all email addresses that were located on the submission form prior to the date are now gone.

    Since I saved a copy of my last Excel dowload, email data from Feb. 22 - Apr. 26 is lost. And since email notifications are sporadic, there is no way for me to retrieve this info on my own.

    Is there any way JotForm can get this info back for me? Thanks.