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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Modifying a form that users are revisiting

    Asked by metie on May 19, 2013 at 09:58 PM

    Hi,


    Once a user fills out a form that is designed for them to return at a later date to modify (using the auto-responder and edit link functions), will there be a problem if the form is modified between visits? I wouldn't necessarily change the fields they have completed, but perhaps creating additional fields, modifying the contents of drop-downs, etc.) My sense is that during any subsequent visits, whatever there is on the form to complete at the time of the visit (modified from previous versions or not), that is the data that will be written/saved. Is this correct?

    Is it also correct to assume that on subsequent visits, a new record is written? Or is the same record used? If it is the former, I would think that a problem would be created when generating reports.

    Thanks!

    Reports problem edit link additional fields
  • Profile Image

    Answered by sidharth_kch on May 20, 2013 at 02:14 AM

    @metie

    Yes that's correct. Whenever you visit the edit link, it will always display the latest version of submission data in the form. 

    When you save the submission data through the edit link, it will always update the same submission record. New record will not be created as you are just updating a record. 

    Should you have any questions feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image

    Answered by metie on May 20, 2013 at 03:21 PM

    One other question; when a user updates a previously submitted form, do they get a new edit link, or will they get the same one? I'm just considering users who might delete or otherwise lose the auto-responder email that contains the link and wondering how easy it would be to resend the email or link to them at their request. Is it possible to have the auto-responder link written to the user's submitted record?

     

    Thanks again!

  • Profile Image
    JotForm Support

    Answered by Mike_T on May 20, 2013 at 04:41 PM

    We will not change the Edit link, it will be the same link based on submission ID.

    In order to get more information about the Edit link, please take a look at the following article:

    How to Make a Clickable Edit Link

    You can not write that link to the submissions report, but you can send it to yourself using email notification. Also, you can generate it manually based on form ID and submission ID:

    Please feel free to contact us if you need any further assistance on this.